We use different methods to drive customer license renewal efficiency for Reseller Partners in our Enterprise customer segment.
Partners with renewal opportunities that qualify for the quarter are notified by phone of upcoming renewal opportunities and your customers are sent email notifications prior to license or support expiration on the following schedule:
We help you drive your revenue stream in the Enterprise segment by prompting your customers to renew, and include information on their original partner.
If you have any questions, please call 1-866-837-4827.
This document communicates our Support Renewal Policy to our partners and customers.