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Support

 

Technical Support Tools and Options

 
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Support for Veritas Products

To quickly find product support information, you can use this alphabetized list of our supported products.

View supported products

Vox Community

You can access technical forums, blogs, and articles in the PartnerNet group on Vox, using your PartnerNet username and password.

Technical Support Partner Program

This program enables you to deliver a streamlined support experience to end users of Veritas technology as a highly-qualified solution provider. With your in-depth knowledge of your customer’s IT environment, product training, and access to our senior-level support engineers, you'll quickly resolve the most challenging technical issues.

Learn more about the Technical Support Partner Program

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Support Solutions

Veritas Support Solutions help ensure a customer’s infrastructure is always protected. Essential Support and Business Critical Services help reduce downtime, increase resiliency, simplify operations, maximize the return on their Veritas investment.

FY19 Q2 Veritas Support Solutions (VSS) Offerings Update

Support Portfolio details and how to order

Learn more about Support Solutions

Reseller Support Information

For resellers with issues involving licensing or maintenance corrections, new product downloads, licensing portal help, or install base reports, you can contact Customer Care at 1-866-837-4827 or license@veritas .com

New End of Life Policy for Veritas products

Learn about our new improved End of Life policy

Learn more

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